What a disgusting company and I'm even more disgusted with Shell petrol station for using them! We used the Shell garage in Wetherby to buy petrol only, went in to pay with a fuel card (that we had to sign for!) transaction completed or so we thought! Today have received a letter from this delightful company saying it was a 'drive off' threatening charges left right and center. Obviously happy to REPAY if it's not gone through properly but not happy to pay the £35 admin fee to forecourt for an error on Shells part! The garage not interested at all, have asked for cctv but no manager around to help. Looks like we're not the only ones and there is a serious glitch with their system!! Scandalous!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
