A total shower or utter incompetence!!! Starts with a threatening letter, saying we’d not paid for fuel some 250 miles away. No ability or link in the correspondence they send to highlight they are wrong and challenge. They attach your vehicle (incorrectly to a database of unpaid debt) they lack any ethics, integrity or professionalism. The CCTV they sent clearly shows a Citroen, we own a Ford and they’ve stated Fors in their letter! The CCTV attached to the the threatening and demanding letter is so pathetic nobody on this planet could decipher the registration. When we have highlighted that, they refuse to drop the matter unless we report a crime of cloning our number plate!?!?! You could not make it up. Their levels of incompetence are dangerous.
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