PART. 2 - Regarding the aggressive practices of Forecourt Eye, I found the following:-The multiple (automatic) emails stating “It is likely you will be unable to draw fuel in the UK until this debt is settled”. I drew fuel at several sites, quite a few times after, with absolutely no issue whatsoever.The multiple (automatic) text messages stating my “number plate is now on a UK watchlist. PAY NOW to remove it and to reduce your admin fees”.The reviewer from October 31st 2025, citing a reply from Forecourt Eye, as follows:- “In the UK, taking fuel from a petrol station and leaving without paying is considered a criminal offense. The relevant legal provisions can be found in the Theft Act 1968 and the Theft Act 1978, which cover the offense of theft”Aside from the spelling errors, this statement is incorrect, misleading, and clearly strikes me as another aggressive practice from Forecourt Eye.THE LAW – Section 3 of the Theft Act 1978, Making Off Without Payment - 'It is committed where a person, knowing that payment on the spot is required for goods or services supplied, dishonestly makes off without paying and intending to avoid the payment due'*See CPS.GOV.UK guidance*You can see that to commit a criminal offence (in this basic form), you have to DISHONESTLY make off, INTENDING to avoid payment. You DO NOT commit a 'criminal offense' 😂 by “taking fuel from a petrol station and leaving without paying”, as stated by Forecourt Eye.In the majority (if not all) of the reviewer's cases here on Trustpilot, these are Civil matters and NOT Criminal matters.I further note that 95% of reviews on Trustpilot gave Forecourt Eye a '1-star' review. This to me is further evidence of the poor standards of service provided by the company, and perhaps evident of the 'unfair practices' that it employs.My case was resolved without me paying an administration fee (by this point that stood at £100, as Trace Debt Recovery had become involved). The petrol station owner was (eventually) very reasonable about the matter, allowing me to pay for my fuel and my case was then closed.Summary – If you feel that it is wrong then CHALLENGE them, DOCUMENT your engagement and DO NOT be intimidated.I hope this helps.
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