If I could rate - I would. Received a letter stating I didn’t pay for my petrol of £25.23 on 8th April 2035. However I spent £1.30 in the filling station. I stated the pump I used. I didn’t think anything of it. Today 15th May 2025. I receive a letter regarding this. So over a month later. Nobody in the filling station thought to stop me and say “excuse me that didn’t go through!” Nope they just left it unpaid and now this company is wanting a total of £60!!!…. I thought it was paid. This was the fault of the payment system in the filling station and now I’m being asked to pay this fee. Absolute joke and embarrassment of a company. So when I look online about their fees. It starts at £15 depending how many days you haven’t paid so technically I should be getting charged £25.23 plus £15 meaning £40.23. Where did £60 come from if this is the first I’m hearing about it. So they delay the letter and charge you more and you are totally unaware that your transaction didn’t go through properly and leave the filling station thinking all is good. Absolute joke
Claim your business profile now and gain access to all features and respond to customer reviews.
