Went to fuel up at the Shell Garage on London Road, High Wycombe. Exactly 4 weeks later, I had a letter stating I drove off without paying, yet there is a picture of me at the till paying. When checking my bank, the money hadn't gone through. The cashier didn't even tell me the payment was declined! I went to speak to the manager at the garage and they said to speak to forecourt eye, which I did and was greeted by disgusting customer service. They basically told me it was my fault for not checking and hung up the phone. I'm never using Shell again.
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