I received my letter and I emailed and advised the £35 administration fee was not reflective of the admin required, I was willing to pay and went to the petrol station to pay it, but. sadly I had to deal with these morons. I then went away whilst waiting for their email response by which time my admin fee had doubled. What a miserable life they must lead, no human touch, no understanding just out there to squeeze unnecessary money out of people. What a career for these people on the other end of the phone, hope they take care of their wellbeing.
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