Plates stolen off the vehicle, put onto another of very similar type which then tanked 2 days later thank you very much no questions asked...Except that the plates were reported stolen to the Police the day after they were stolen.Letter from these vultures arrived 3 weeks after that making a range of threats including:- you won't be able to buy fuel (false);- you have been added to a national (private) database of fuel thieves (really? does this actually exist?); and- our debt collectors will be around to take away your children (well, good luck with that).BUT call 0113 887 4870 (this number is in their Terms & Conditions) and gave them the crime number and the Police force that issued the crime number and the matter is closed with no further action. But for "no further action" include "we won't report back to the police either".Whether the national database is fixed or not is another matter.So for 3 starts read:- pain in the a**e (the fault was with the thieves who stole the plates deliberately to thieve the fuel);- threatening letter (true to type for a quasi-debt collection operation);- no clear phone number on the threatening letter;- but on the other hand they did remove the case without question.Moral of the story:- Report the theft of plates to the police- Don't be hoodwinked into paying- Call and challenge the threatening letter
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