Rip Off. Their payment machines for the business fuel cards were all down at the forecourt (Shell Fradley North) and the lorry driver was were told to pay using an credit card / invoice system. Not only did they charge full price for he fuel (not the discounted rate we are on) but they also charged £35 admin fee because their own system was down! Total rip off. As a consequence they have just lost our business of £350 fuel every night circa £91,350 per annum ...well done.. ! Great customer service Forecourt Eye.
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