This feels exactly like the parking scams we’ve seen before, and some of the worst offenders are ESSO garages. Their customer service is virtually non-existent. The automated helpline always claims there's a 6-minute wait, only to then ask for your full details: email, phone number, and reference number.Do not hand this over. This is a clear tactic to link your personal information with your vehicle and reference number, potentially to gather more data about you.I’ve stopped using ESSO garages entirely. It’s hard to ignore the feeling that staff are complicit — or at least aware — of what’s happening.The system they’re using, often associated with Forecourt Eye, operates in a regulatory grey area. These private companies aren’t held to the same standards as others. All the garage needs to do is provide a number plate and a printed receipt — and that’s enough to trigger action against you.It’s a shady operation that deserves a serious investigation.
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