There had initially been an issue trying to pay for the goods via PayPal, not sure whether this was the Forest-Master website or PayPal. Once this was resolved I was able to place the order for the Petrol Wood Chipper/Shredder. Unfortunately when I came to assemble the unit it turned out to be the electic version and not the petrol. At this point I'd already put the axle and wheels on the base. In fairness Forest Master were very apologetic and offered to collect the unit and replace with what I'd ordered. This would however take a few days and we really needed something for that weekend. So we decided we'd give the electric version a go and Forest Master would refund the difference. All sorted! NO! On taking the motor out of the packaging it was clear that the mounting frame and the aluminum housing were damaged. Final straw, so the wrong / damaged unit has been returned. Hopefully the refund arrives in a timely manner.
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Forest Master Ltd is a UK based company that expertly design, manufacture and sell award-winning forestry machinery equipment and tools, such as log splitters, wood chippers, sawhorses, workbenches and an extensive range of spare parts and accessories.
We make it possible to turn the laborious splitting of the pile of logs that would normally take you hours upon hours, into a fun stress relieving past-time. for you to heat your home with natural resources. That’s not all, we also provide next day delivery* on all of our products, at no extra cost.
We’re committed to providing exceptional customer service to all of our customers, all of the time. Our experts are always on hand to help you with any problems or questions you may have.See more
