Third time using this company and prob last.Children don’t want to be in the country so will look to city breaks. Also for family four, two older teenagers it isn’t big enough. To get into some of the toilets around door and fixtures does feel squash.I also don’t get the excitement I used to.Hot tub great. Don’t have one at home so nice to enjoy.However for the cost I do feel there needs to be more tlc to the properties. Facilities good. Parking off road at this unit.Maintenance, en-suite ceiling covered in grout remains which annoys me. Gives indication no one cares.Cracks in tongue and groove on walls. Bodge job on filling in holes.Holes in floor near dishwasher. I did wonder if mice but shape long and thin.Deep pleather sofa so very uncomfortable and slidey even with cushions from beds. CleaningShower heads gross. Left soaking.Inside Bins dirty. Outside bins full of water.Cobwebs throughout. I know spiders in rural location can set up home quickly so not true indication of filth but there from day zero Tissue inside kitchen lampshade. Looks like deliberately thrown in due to height. Deep clean on edging and corners.Microwave stank of last week curry.Overall needs colour and a fresh pair of eyes casting over to make cosyNearly forgot to add shower grimy around metal fixings.Moved recycling bin near to step outside. Make them more convenient as make up 90% of waste.Staff car parking outside lodge on day of arrival felt intrusive, disturbed privacy and peace. Not there next day so great but imagine insufficient parking for staff who park right by your hot tub on edge of grass destroying verges.Staff friendly and provide more towels as seemed to be missing towers for one toilet.I didn’t complain. Last time I gave feedback via email I received no response so decided to share feedback via trustpilot instead.
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Discover the ultimate stress-free staycation at one of 13 inspiring UK holiday locations. Relax and reconnect in your very own cabin with a hot tub. Whether you’re looking for a family adventure with your dog in the great outdoors, an unforgettable group getaway, or a romantic retreat for two.
