We’ve had many visits to the various locations of forest holidays. This was our first to Thorpe Forest. Upon arriving we were greeted by a young woman who was very friendly and smiley, the next lady who gave us the cabin keys was very nice and knowledgeable and informed us of activities that may be of interest. The cabin, this was mucky on the outside with soil of the entrance steps and had dirty windows, the decking was rotten and we were slightly concerned that we would fall through it while we were in the hot tub! The hot tub was immaculate, perfectly fresh and clean and the hot tub guy who was maintaining was also lovely. The cabin inside was tired and not maintained great, cupboard doors in the kitchen had been screwed through the facing and didn’t fit properly, plus various other little things. The linens were clean and beds were made correctly. The sofa was clean, maybe new, which was lovely because we’ve had a really gross smelling one in a previous cabin. The really bad points-the kitchen smelt really bad of dog wee, like really bad fresh, just happened kind of stink-so really not nice. The shower head in the main bathroom jet washed your skin with no way of changing the power or setting. A truly Wonderful quiet location, a negative point was that we noticed a really bad smell when sitting outside on the decking, which we figured out was coming from the strange bags of dead wet bugs hanging on the trees in the forest. Overall:staff rating 4*Cabin maintenance 1*Cabin cleanliness 2*Location 5*Hot tub 5*The prices keep rising but the cleanliness/maintenance are definitely getting worse.
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Discover the ultimate stress-free staycation at one of 13 inspiring UK holiday locations. Relax and reconnect in your very own cabin with a hot tub. Whether you’re looking for a family adventure with your dog in the great outdoors, an unforgettable group getaway, or a romantic retreat for two.