Sadly I purchased a watch from here before and had no issues, lovely watch good value for money and always getting compliments but things seem to have changed, not sure if its been taken over by another company but your service is appalling. I had placed a watch for my sons 21st in the basket, I wanted to check with y hubby that evening, it was on offer with a percentage saving, making it really affordable. The following morning i went to purchase the watch for it to be FULL PRICE, no offer countdown like on most websites, this now made the watch unaffordable. Ihave contacted the customer services team who are not responding and not helping what so ever. I have made it clear this is for my Sons 21st therefore need to get sorted and still no response, leaving me unsure qhat is happening. Customerservce is appalling and 'offers' are very misleading
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