Customer service is limited, with just a phone number and an email address buried in the terms. The FAQ section is basic, and their refund policy is strict—only credits for future orders if issues are reported quickly. I ordered 12 meals and was dissatisfied with all of them. The eggs tasted rubbery, most meats were unappetizing, and the vegetables were waterlogged. The pancakes were decent, but I absolutely do not recommend this service due to poor customer service and bad-tasting food.
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