I am giving this company 3 stars because my food has been plentiful and really good. I love the fast reheat time also. The biggest problem is their customer service, or lack thereof. You cannot reach anyone, no one returns calls and the billing # just cuts you off. I have tried "pausing" meals and nothing happens. They processed my cc again. I finally just now got "Michelle" on the phone and she was not a customer service oriented lady. She fought me on a refund, it must be escalated, even though my order is not due to ship until the 25th. I told her if it was not credited, I would have my cc company refund the charge from their company. This is why I never order online. This is the ISSUE.
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