it’s been almost a month since I made my order and then didn’t receive it for a week. I then had to reach out to the company to ask where it was and only then did they tell me that my items were out of stock - I had ordered two different strains and they only sent me one with some extra of that one (sent without asking first whether this was adequate compensation) , so they still failed to deliver on one of my two originally ordered products. I flagged this to them and then had to chase *again*. they assured me that strain was now back in stock and they would be sending it to me. It’s been nearly 2 weeks since last correspondence and I still don’t have my item or a refund. Awful customer service. needs a lot of prompting and they use the excuse of being a family-run business, but in all honesty that is of no relevance when it comes to customer service and consumer law.
Claim your business profile now and gain access to all features and respond to customer reviews.
Specialising in the highest quality CBD products in the UK, we offer the fastest tracked delivery of any company on the market and the best customer service.
