When I called fourleaf in regards to my accounts, they tried to verify my identity by asking many questions. Although I gave them all the correct answers, they couldn't validate me because their system had the wrong information. I tried to explain to them. However they had asked me to hang up and call back again, so that someone else could verify my information using same broken system. I went through three different people and none could help me in need. They should have verified me using alternate questions instead of ending the call. I have decided to go the branch to clarify my info.
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FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. As a credit union, our vision is to enrich the lives of our members, employees, and the communities we serve. With this in mind, we have been an integral community partner through our charitable giving and community development programs since 2002. We are proud to help support community initiatives that make a difference in New York and beyond.See more
