Literally the worst experience you could have!!! COMPLETE FRAUD!!!!!First the back story, my wife and I run a non-profit for adults with special needs and this is a house that is being built for them to occupy1) the tech comes out and give some insane quote of $2700 to fix a few things, A) a small leak in the basement that he quoted me AROUND $900 to fix, turned out to the a shut off valve in the ceiling that was not completely closed, I removed the ceiling tile and closed and done. B) after the tech gives my wife the quote for $2700 she says ok, let me call my husband, he replies "what you cannot make a decision on your own" just bad business and was the first reason I asked him to leave and called the company C) tech was sent out to clean the AC unit on special for $89, I was told this was a scam by everyone and they only do this to upsell other things, I booked anyways and what happened is the reason for this post, tech said the unit had a bad contactor and mice had been inside the unit which is why it would not turn on, as protocol tech is supposed to take pictures of this to show the company as a way of documenting this, tech did not do this. At this point with insulting my wife and the outrageous estimate I asked him to leave. I called a few friends and got a referral for another AC guy and he was shocked to find out what was wrong, the unit was perfect and the issue was the low voltage wire (the one that turns the unit on) WAS CUT, perfectly cut and hanging no other issues as when he touched the wire to the spot it belonged the unit turned on instantly, 3 minute to reattach the wire and its working perfectly. I place another call to four seasons and get a manager who begins to tell me how I must be making this up and how it could not happen, the offer no repercussions for the tech and I am left paying $150 for another company to fix his SCAM.I never write stuff like this but just go somewhere else!!!!!!!!!
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