If I could I'd give foxtel 0 stars.They keep removing channels I've watched for 25 years & either made them streaming only through an app you have to pay for or completely removed it like All the music channels. They only care about making profits not customers..The price doesn't reduce!I can still anything on watchseries.pe for free but I still need foxtel to tape everything. Profits over customers There were tonnes of amazing music channels to suit any genre and now there's nothing to choose from. It's a total disgrace!I'm paying for less and less. No wonder people are leaving in droves!Look at their score out of 5. It won't be long before it's 0. It's so unfortunate foxtel don't care about any complaints.I also had major trouble with MAX then an employee from Foxtel rang & I wish I'd never answered the call!Without my consent. While I was watching my favourite shows he reset my foxtel box!I was beside myself! I begged him to stop it! He said it's too late.I have Multiple Sclerosis and tv is my life.I had to wait 12hrs for it to reconnect!I was crying. I was so distraught!He was from the Phillipines.From now on if I have to ring foxtel I'll ask to be put through to Australia. Shocking and appealing customer service!!I wrote a huge complaint on the link I was speaking to the operator on and a different representative tang me. She apologised and gave me a $30 credit & said I had to ring Telstra billing to get a further credit.I couldn't be bothered waiting on hold for 55 mins so I let it go.When I got my bill I was $25 in credit.. huhSomehow my whole foxtel bill of $76 was paid & I'm $25 in credit.Small victories!Still I went through extreme upset & turmoil for no reason! I should be credited for a whole year.No wonder people are leaving in droves! They're just removing channels regularly 😢 So upsetting 😡
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