foxtel.com.au

1.2
1.2 Based on 200 reviews

...

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Beau Brooks
Unscrupulous

I have had a full Foxtel subscription for the past 11 years. I should have cancelled it years ago but I was lax about it, in no small part because they make it such a pain to cancel. If you need a sign that a company like this is unscrupulous, take a look at how difficult they make it to cancel your subscription. You have to call them. Why? So that they can waste more of your time trying to get you to stay. A company that beleives in its product and/or service has no need to make it difficult for customers to cancel their subscription. It’s indicative of their corporate culture and business approach. I am an absolute idiot for not cancelling my subscription a long time ago. Tomorrow is the day, even if they keep me on the line for hours. One last bit of pain to rid myself of the affliction.

1
Date of experience: Aug 08, 2024

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