If I could give no stars I would do that on the service I have received on a new broadband & IQ connection.1. IQ box not delivered, I chased up, incorrect label by them2. Modem returned to sender, I chased up, incorrect label again3. Modem resent to address, not delivered had to go to PO to collect4. Starting setting up modem 3 days ago & no internet connection. 5. During this time given a Case Manager who never calls only emails6. Have made numerous daily 1hr calls & get run around & say I need case manager (who never calls)7. Still waiting to connect so have no internet, no Foxtel & minimal stations on tv but worst of all unable to work from home. 8. Received an email just now saying sorry to see you disconnecting we will be sending a final account shortly, back on the phone to Foxtel who again refers me to the case manager. 9. FOXTEL your service (or lack of) is totally unacceptable.
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