20 years and I decided that with all the streaming services around I don't need Foxtel anymore. I was offered all types of deals to stay with them and even reduced my package to $35 a month with 6 free movies and I could gift this package if I didn't want it, but in seems no one in my family wanted it either for the same reason. I notified them before my renewal period and several times over the phone ( they must have these recordings) that I don't want to renewal in August and even returned the box and yet they still charged me another month at $42.00 on the 16th August. they go all out not to get you to cancel.Now I'm disgusted with Foxtel customer service and support and is this how you treat a platinum customer is so disappointing. Now I'm telling everyone I know they don't need it as Binge is cheaper if they don't want the sports part of the foxtel package
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