foxtel.com.au

1.2
1.2 Based on 200 reviews

...

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Carl Ross
DO NOT JOIN FOXTEL

DO NOT JOIN FOXTEL - their customer service is disgraceful. They take your money but do not provide any equipment or connection - this has happened to me for the past 5 months. I took them to court and they lied, but were still found guilty, but since then they have breached the court orders and refuse to provide me with a service. I have written 27 formal complaints and not a single one has been responded to. They refuse to provide me with a connection and treat you like an animal - ignore you, leave you on hold for hours on end, and then hang up on you.

1
Date of experience: Jun 29, 2022

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