10 day trial for free?! It's simply a joke!Don't trust their advertisements at all or don't even try their trial account. I signed up a trial and because I found it too expensive and not worth of money I cancelled my subscription 2 days before due date but surprise surprise they charged me $39 and when I called their useless customer service on the same day they deducted the amount he said what is your reference number if you cancelled your subscription! I can see it's not cancelled yet! Anyway, after long waisting time we logged in together and did the same cancellation procedure again and the same notice popped up on the screen without any reference number. When I asked him ok Mr useless, where is the reference number now? He was like ok there might be a case you will receive the reference number in your email, again we checked and the email was saying everything you can imagine but a reference number. I was asking for refund cause it's b.s. and never gonna use it, he refused and said it's already deducted u can enjoy a month of our service. It was the worst customer service experience I have ever had.This is their trick to ripp you off.That's a pity I have to give min one star, with there was minus one available.
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