Terrible service and customer support. I signed up for the Foxtel free trial and was unable to cancel the subscription before the end of the trials subscription ( the link on my online account did not work to cancel)- Foxtel then went on to charge me for the next month. When I tried to get on to someone to find out what had happened there was no one available to help me. After a week when I was finally able to get on to someone, they advised me they were unable to help me as I hadn’t cancelled in time and I was liable for the full fee. The agents were rude and unhelpful - I do not recommend them and the ‘Support’ they offer as part of their service is ridiculous
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