foxtel.com.au

1.2
1.2 Based on 200 reviews

...

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Berenice Hughes
Beyond a Joke

After many ups and downs over to 20 odd years with Foxtel, I was generally happy until we recently moved house. Foxtel says all you have to do is contact them. Well good luck trying to do that. On hold for 30+ minutes before gving up on two occassions, I then tried the live chat. They can't even respond quickly on the live chat. Another 30 minutes wasted getting absoultely nowhere made me decide I'd had enough and was going to cancel. Well I can't even do that! Again on hold for so long I gave up again.Appears only way to cancel is to just stop paying. I'm sure they'll be quick then to put me on some bad credit list. They should not be allowed to get away with this!!!!

1
Date of experience: Mar 10, 2022

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