foxtel.com.au

1.2
1.2 Based on 200 reviews

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Emmett C.
I don't even want to give Foxtel one…

I don't even want to give Foxtel one star. Same repeated content and terrible customer service. I was unable to cancel my plan online, you HAVE to talk to an operator to cancel and they try every trick in the book to try and retain your business. The person I spoke to was so pushy I had to tell him I'm cancelling and stop trying to get me back onside, the service is crap and I want it cancelled. Now in the process of trying to return my box and I paid for the courier return but it didn't say I needed to print a label which I'm unable to do. Called Foxtel during their normal hours but they are unable to help with my specific issue at this time. I can't believe I stayed with this company for nearly 8 years. Foxtel is just a rip off and I'm so happy that I have now moved to prime, Disney, Netflix etc!

1
Date of experience: Feb 05, 2024

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