First of all after having my account in credit for 6 months over the Christmas holiday period they suspended some services, when I paid the account I saw a $15.00 fee for non payment so I went online 4 times I asked for the $15.00 to be return and 4 time they refused so today I cancelled the service and I expect a credit but no that is not how Foxtel works, they want to bill me for another month.This company want it all there own way. I also have a corporate account that we use for news channels so I am now going to cancel that one and I will use Fetch TV for the news channels I need. This is all over a $15.00 Late Payment Fee, This company does not listen to its customer and there is no loyalty at all furthermore call centre jobs outsourced overseas, cannot understand most customer service attendants, you can sign up online but not cancel online typical News Corp/Murdoch customer theft. They are not interested in the customer just the income and not committed to satellite delivery as they have sacked 150 Sydney Technicians in relation to installs, they just want to send a box to the delivery address and hook the service up via the internet. I WILL NEVER USE THIS COMPANY EVER AGAIN...
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