As the owner of a small business I was on the lookout for a new clothing wholesaler and having read reviews thought I would give Fox Vintage a try. Ordered a few items from their clearance section, box of coats and a few plus size RL shirts. These were pretty much as expected and described.I also ordered Branded Knitwear Full Bale - 50PCS. I was hopeful for this bale as the brands supplied were Eddie Bauer, Patagonia, LL Bean, Nike, Nautica, Izod etc. However when opening the bale reality began to strike that this was not going to be the case.Out of the 50pcs 30 were branded IZOD, with the rest mainly Eddie Bauer, 3 bits of LL Bean and 5 Calvin Klein. Unfortunately 2 of the LL Bean and 1 of the CK were scrap due to the holes and paint marks.We began processing the bale, weeding washing and steaming etc.That evening I contacted Fox as the longer I thought about it and read the description I felt what I had received wasnt a reflection of what had been ordered. Initially their customer service was very positive, they replied straight away, they suggested that it was just a bad bale, and offered me to allow to return it.I explained that we had begun processing the bale and some of the items had been recycled, so I would be unable to return a full bale. I left a factual review here and had almost immediate contact from a Director, who explained that these bundles come prepacked and they were not trying to shift a load of Izod jumpers. They compensated me for the poor bale and acted quickly and considerately to manage my concerns.I have ordered another sample bundle which hopefully will be a more accurate reflection of the products described
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