UPDATE 06/08/25 - Tonight I spoke to customer service and was told that my account is still under review. It was confirmed the two withdrawals were cancelled and if any such winnings appear in my bank I am to return that money if asked to!ORIGINAL - I was told in several different bingo games last night that I had won part of a jackpot, as part of their summer promotion. I have two withdrawals pending, one of which is £4800 and the other £4600. This morning I find my account is suspended while they investigate their error and I’m to receive an update in 24-48 hours. The game history showed on one game for example they were to payout over £1 million to over 1200 players! They now are suspending accounts and telling players they will not receive their winnings.To even see the chat host congratulating everyone on their wins and in some cases actually ensuring players that the money they had won was legitimate only for it to be a “technical glitch” explained away the next morning is so poor.
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