I bought a figure from them that turned out defective. I wrote to them several times and each time they would come back to me with a voucher offer. It started with 5€ upto 8€. However, they increased the price of the actual figure by 10€ on their website. And when I pointed this out that I'm being forced to buy the same product again from their website at a higher price, they stopped replying to me.
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At Fragstore, the online shop for gamers, geeks, and pop culture fans, you can get premium-quality statues, figures, apparel, and collectibles from favorite fan universes, as well as amazing gaming peripherals such as keyboards, mice, mousepads and gaming chairs.