DO NOT USE!!!! This company rings round businesses that it has found out use machines that they hold franking stock for and pretends to be that company checking if you need an order. For us that was Neopost, they pretended to be them and asked if we needed anything. We ordered labels and when they arrived they were completely wrong, wrong size and not official Neopost. My colleague called up to discuss, advised they were wrong and requested uplift of the product; to which they agreed to collect. Unfortunately she didn't take a name but they said a courier would collect. This never happened, they refused to collect, denied we had ever called and have been demanding the money for this unused/ unwanted item ever since! When we called up to try once again to get this resolved the man was so so rude and said it was A. our responsibility to send it back and that they never said they would collect. B. Its our responsibility to prove this with a telephone recording.. And C. That he isn't going to deal with us any more and slammed the phone down! Never have I ever experienced such a lack of customer service, the man was so vile and rude, we would never speak to a customer the way he did! Gobsmacked at the menace in the mans voice, he was having such a great time being so vile.Absolute cowboys, stay well away from these disgusting con -artists!
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uy franking ink cartridges for Pitney Bowes, Neopost & Francotyp Postalia
small business franking machines online from Franking Supplies UK. Since we
first started trading in 2000 Franking Supplies (UK) Ltd has been the cheap
place to get all ...
