I want to highlight a significant data protection issue involving this agency. I was contacted by a stranger who had my personal information on their tenancy agreement, despite never renting from this agency. This breach poses a serious risk of identity theft. I filed a complaint and requested an investigation into how this occurred and what measures would be taken to prevent it in the future. A company handling sensitive data should prioritize data protection. I am very disappointed by this breach and urge the agency to review their data handling procedures.
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Frank Innes estate agents. Over 80 years’ experience in sales & lettings across the East Midlands. Speak to our knowledgeable & friendly experts today!
