I can’t fault the service with the staff definitely 5 star however I had purchased a diamond solitaire pendant and necklace in white gold requested to have it shortened. Absolutely loved it until the chain snapped I came back into store they fixed it for me and send out next day delivery which was superb then last week snapped again! I went back into store and was recommended I should buy a different necklace so I am now left with a broken white chain! I do think with it being shortened maybe has a factor why it’s snapped twice. I have loads of jewellery and this has never happened before I have a gold pendant diamond for 20 years and still in tact so I am a bit disappointed that it couldn’t be replaced to be honest! I buy a lot of jewellery from others in argyle arcade not sure if I will come back to you guys due to this if honest quality I question!’n
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