I find this organization to be quite disappointing, particularly in how it handles disabled individuals. I reached out to inquire whether I needed to book an adapted or partially adapted cabin for my folding mobility scooter. I was informed that, according to the 2026 policy, an adapted or partially adapted cabin was necessary, and to my surprise, the cost was nearly twice that of a standard inside cabin. While I understand there should be a supplement, it feels excessive to charge double, especially when it isn't actually required.
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