freecords.com

Really Disappointed in freecords

I tried to give Freecords music distributor a chance because it was free, so I decided to release a song through them. It took about 7 days just to get approved. On their website, it says that the whole process of releasing a song to “major platforms” takes 7 to 11 days. But after a week of my song being approved (14 days total since submission), it was only released on a platform called Boomplay, not on the “major platforms” they promised.I contacted them about it, but they kept sending the same automated reply saying my release was delayed because of a “website upgrade.” I waited a whole month and my song was still not out on any major platforms. I contacted them multiple times again but they kept repeating the same excuse.Their website relaunch was on October 1, and they had said all songs would be released before the upgrade. But even after the relaunch, my song was still not out. I emailed them again and waited 3 days with no reply. I emailed again and waited another week, still no reply.At that point, I was so frustrated that I decided to take my song down and switch to another distributor. But the takedown option on their website doesn’t even work. I tried emailing them about taking my song down too, but they ignored that as well.I will never recommend using this distributor. Even though it’s free, it’s not worth it. I don’t know if they’re stealing songs or just completely unreliable, but they don’t release your music on any major platforms like Spotify or Apple Music as promised, and they won’t even let you take it down to use a different distributor instead. Please stay away from this distributor.Edit:This is what they responded with on the same review I left on their Google page:"I wonder if you would write such a detailed review if you paid for the service. Probably not, you can only write this garbage because we’re free. So yes, do stay away, we have nothing to offer personas like you." (they have edited their response on my google review to something else since i updated this review on trust pilot)My response to that:I wrote this detailed review because you refused to release my song on the major platforms you promised. When I decided to switch distributors and take my song down, you wouldn’t even let me remove it. Now you expect me to pay just to take down my own track? That’s a scam. Why do you advertise yourself as a “free distributor better than paid ones,” and publish long articles on your website saying, “here’s why paying distributors makes no sense,” yet now you want me to pay? I can’t stop laughing at that.(They replied to my Google review within a few hours. I just wish they would reply to their artists emails that fast instead of ignoring them most of the time. That would actually improve their service and maybe stop the one star reviews too but of course they won't.)

Date of experience: Oct 21, 2025