I would give freedom online 0 stars if I could. I placed an order for a makeup table for my daughter back on 18/1 with a shipping ETA of 24/2. Well that date has come and gone and I have lodged multiple tickets and called numerous times to find out what is going on only to keep being told my ticket is being “escalated” and someone will get back to me, which never happens. I just want to know where my order is and why it is delayed but I have had no updates or information from freedom since I placed the order. I have to chase and beg them for any information at all, no one cares or bothers to keep me updated or respond to my concerns. Honestly the most appalling customer service experience of my life and would not recommend freedom online to anyone. Stay away!!!
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Concept store selling furniture and furnishings. New products, catalog request and store finder.