We went to freedom at kingates mall on east broadway Vancouver to have a home internet and a mobile plans juan carlos helps us he told us someone is coming to our house to install our internet we have the equipment but no one comes for almost one month and it almost going to two months now December 12,2025 we always come to the store asking for solutions and help every day but the agent on the store always keeps saying they can’t help us because they are 3rd party providers so we have to call the customer service all the agents are no knowledge and they don’t want to help the customers and one more thing they wrote a wrong email address from your account to make it worse for you to deal too juan carlos did that to us the Indian guys is the one we always talked and always says call the customer support and no help at all even juan carlos saw us coming he just walk away and look badly to us and when. We ho there for a last attempt luckily the manager is there and they wrote a complaint to the customer service and we received a call at last from freedom customer service and we canceled our home internet don’t ever or imagine to have a home internet from freedom and don’t go to this freedom branch at kingates mall east Broadway Vancouver bad customer service and they will cheat you up and screwed you they will put wrong information on your ax bout they are scammed
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Freedom is de internetprovider die jouw privacy en online veiligheid serieus neemt. We bieden je namelijk niet alleen snelle en stabiele internetverbindingen via glasvezel, digitale TV en bellen, maar vechten voor een veilig en vrij internet. Bij Freedom ben jij geen nummer, maar een mens. Wij werken namelijk liever aan tevreden klanten en veiliger, vrijer internet dan voor ‘winst-graaiende’ aandeelhouders. See more
