I would give a zero if possible.I’ve attempted to resolve an issue with how they entered my address, which is causing billing issues for over 10 calls, several that were dropped. Initially, when I reached the wrong place. They made me hang up and call numbers directly. Although I was able to initiate in person, was turned away at kiosk because, internet must be done through phone or chatbot. I have also used chatbot, it is useless. With no in person , person to talk with and communication barriers by representatives ( companies fault), I am extremely frustrated, problem still not solved. Oh and when they initially set up , an entry error on their side had my shipping delayed because they at that time also used a different incorrect address. It almost feels like a scam, the amount of errors that are occurring and the inability to do in person contact.
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Freedom is de internetprovider die jouw privacy en online veiligheid serieus neemt. We bieden je namelijk niet alleen snelle en stabiele internetverbindingen via glasvezel, digitale TV en bellen, maar vechten voor een veilig en vrij internet. Bij Freedom ben jij geen nummer, maar een mens. Wij werken namelijk liever aan tevreden klanten en veiliger, vrijer internet dan voor ‘winst-graaiende’ aandeelhouders. See more
