Regrettably, I can only offer a single star due to multiple issues. I purchased a Premium account for a month and attempted to create around three videos, but the quality was unsatisfactory. I sought a refund for the unused portion, which was declined since I had utilized a small fraction of my credits (about 10%). I acknowledge this was in line with their terms, so I accept that. However, what truly frustrated me was the subsequent blocking of my account, with claims that I had shared my account or used automated tools, which is completely false. As a result, I was unable to access the remaining credits. I see that I'm not alone in facing such issues, and unfortunately, these practices tarnish the reputation of any service.
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