freerangesupplements.com

2.5
2.5 Based on 335 reviews

...

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Holly Henk
Failure to deliver

Yes, if I could write a negative star review I would.It's been over a month Actually it's been almost a month and a half since I ordered my product. I've called them three times each time a minimum of one hour hold time. The second one I got cut off the first 1 I was told I had to go write an email to Freerangehelp which I had already done. I've written 5 emails.Two were responded to the other three were never responded to. I now have gone elsewhere to buy my product but today again I tried calling waited over an hour on hold;only to be told that they'll ship me out another product.Why the heck would I want another product when I haven't received the first one? I want my money back 122.00$ Nope, she wouldn't do it.I said then expedite my order overnight.Nope she wouldn't do that. I said, what are you gonna do for me for all the waiting that I've had to do? I wanted to start these because I have cancer.That was the whole purpose of ordering them over a month and a half ago. They don't seem to care.They just want the money. So now I have another shipment being shipped today. Thurs.September 4th let's note that. Horrible customer service.They're nice enough.They just can't help you.So where does that really go to the CEO?The President of the company.I told them when people have to wait on the phone for over an hour just to get told u can't get a refund because your orders beens shipped. I'm sorry.My order was shipped a month and a half ago what the heck. This company needs some serious help! Apparentlythey're mail delivery company is not working out for them, or us. something but for heck sakes your customers wait that long give them their refund. They're not going to wait for their pills forever! Very, very disappointed customer along with a lot of other unhappy customers it seems. Poor reviews you think you'd want to help your reviews. I will never be ordering from this company again.I didn't even want it shipped out again.I wanted a refund and i believe after waiting that long anybody deserves a refund.She said well if it doesn't get to you this next time will give you a refund.Yeah you bet you will. You should have this time. Pathetic company.

1
Date of experience: Sep 03, 2025

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