Freestyle Libre Chat support review: Refused to tell me whether the Libre readers cable was, or was not, a standard USB A to USB micro cable.If you know SarahW please tell her that I got home safely with no glucose management problems while on my hike. And that, when I got home, I checked Amazon for Libre 3 replacement cables. They had a variety available including this one:"Smays Charger Cable Replacement for Freestyle Libre 2 Reader, Free Style Libre 35.05.0 out of 5 stars (1)Price, product page$5.99FREE delivery Thu, Jul 10Only 15 left in stock - order soon."which comes with both a USB micro and a USB micro to USB C adapter."So I took the yellow cable that came with my reader, that she couldn't say was a standard USB cable (or not), plugged my MP3 player into my PC with it and charged the MP3 player. I also read the MP3 players directory and, successfully, transferred files from the MP3 player to the PC then from the PC to the MP3 player.So the answer to my question of, "Is the cable that came with the Freestyle Libre reader device a standard USB cable?" is, simply, "YES".Her "beat about the bush" then "pummel the customer with inane questions" approach to a SIMPLE technical question from a customer who is a retired 72 year old (geriatric?) missile test equipment design engineer who is, indeed, hard of hearing (as was pointed out to her at 2 different times, before she referred me to a list of phone numbers to use to call for more specific assistance) was duly noted and appropriately appreciated.I will do my best to find a place where a Freestyle Libre tech. support customer review can be posted and let it be known that, I believe, she fulfilled her job as mandated from the bureaucracy above her. The answer she couldn't give was found on Amazon in a 30 second search, and verified by a qualified engineer (over 30 years experience with electronics) in less than 2 minutes. Yes it is, indeed, a standard USB A to USB micro cable.'bye now, and to SarahW and the folks at Abbott Labs and Freestyle Libre in particular "Thanks for your support”.I now know I can use my portable charger and a standard USB cable to recharge my reader while hiking or camping. Though a simple, " Yes" or "I don't know" would've saved me hours of trying to get a simple answer to a simple question for a valid reason. I could've simple done the, less than 5 minute check on my own and kept both my blood pressure and blood sugar down.Sincerely, Tom Ackley
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