Tried to downgrade my account, but you can't do it yourself. Now I'm waiting for them to do it since June, and I'm also waiting for refunds because they charge me over €300 too much every month. Very unprofessional.
Claim your business profile now and gain access to all features and respond to customer reviews.
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community. Freshdesk has a customer base of over 150,000 customers across different verticals.
