Customer since they were small outfit, for more than 5 years, paid more than $2k a year, I had to shutdown my business - they started bugging me everywhere, including my personal phone, several times a day to pay my invoices for the NEXT several months, even though I was on month by month subscription. NEVER again.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community. Freshdesk has a customer base of over 150,000 customers across different verticals.
