Freshdesk fraudulantly charged my card and despite them supposedly being a helpdesk software have been absolutely useless in refunding meI would go far as to say they are a SCAM website as they just send a copy and paste email every time saying they are looking into it and then nothing happens.I will file a chargeback with my credit card processor and I suggest anyone thinking of using them DOESN'T
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community. Freshdesk has a customer base of over 150,000 customers across different verticals.
