Called me to tell me i didnt have to pay rent that month because of some administrative error. Then i emailed multiple times to ask for confirmation without any response. AFTER 2 MONTHS i receive a message with automated threats of fines, telling me i missed a month rent. After calling them 5 MORE TIMES, they finally tell me i need to pay for that month retroactively. So now i have to find one extra month somehow.A more minor issue: the room was advertised to have internet, which it didnt have for the FIRST YEAR. I messaged them each month, and they kept telling me they forwarded the email to the building owner. But i dont rent from the building owner. The building owner didnt tell me there was internet. And i was not allowed to contact the building owner personally. So i spent 35 euros out of pocket each month to be able to follow lectures.The response from friendly housing both times was: "i am sorry, but we did all we can" followed by a list of personal issues from the employees.One of the worst companies i have ever had the displeasure of dealing with.
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