I’m genuinely surprised that this coaching service has positive feedback. My partner and I signed up and paid, but we received no communication afterward. I had to contact the support team several times before I could access the app and any materials. It took nearly another week to start, as I needed to do another intake call. Eventually, we were assigned a coach we didn’t know, who provided us with a plan generated by AI. While she was usually responsive, the plan felt impersonal. Honestly, we wouldn’t have selected her as a coach if we had known we wouldn’t be working with the initial representative. The workouts were decent, but the app was frustrating. I achieved better results independently using another platform. The representative was missing for months. I really can’t recommend this service. It seems the positive reviews are from those who received real human-created plans, not just quick AI outputs. We got one meal plan and nothing else; I had to ask the coach for recipes to get meal ideas. A lot of what was promised simply wasn’t delivered. Most importantly, after signing up, it became clear that the representative heavily relies on AI, even discussing it on social media. I requested a prorated refund and was denied, and then I was removed from the platform before my prepaid six months were up. This service has been disappointing, and I advise others to steer clear as it feels like a waste of money.
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Fritz Horstmann is the founder and managing director of VCA Coaching. Together with his team, he helps Middle-Aged Men & Women how they can lose weight, tone up and reclaim their health and confidence.
