Review Time
I would highly recommend Frostflooring. During COVID I had really struggled with the service offered by other companies but Rich went above and beyond - from the time I contacted him to the time he delivered the floor was a matter of days. I couldn’t be more pleased with the end result - absolutely love my new floor, great quality and looks fab!
Very good customer service. Prompt delivery and was given regular updates about time that the order would arrive. Delivery driver was very nice and carried all flooring in. I am yet to lay the flooring but appears to be of very high quality. I order the fresco snow easy click.
Excellent service. Great quality product, good communication and Rich has been super helpful. I was able to collect my order in a matter of a few days and he even organised to post me the pipe covers that weren't available on the day. Highly recommend!!
I would highly recommend using Frost Flooring. From order to delivery Rich has been extremely helpful and provided fantastic communication and customer service. Having shopped around their prices are also extremely competitive alongside the companies excellent reputation.All around I'm a very happy customer.
I have used Frost Flooring several times and always been extremely happy with their service, this particular time i was on a very tight time scale and Richs exceptional customer service and will to go above and beyond helped me find exactly what i needed and kept me informed right through to delivery.The entire experience from start to finish was fantastic and most importantly covid safe, i would recommend Frost Flooring to everyone.
I would definitely recommend Frost flooring. Although my flooring was out of stock Rich demonstrated excellent customer service, keeping me fully informed with promp reply’s to emails. Gave a full refund without question once we realised that it would not arrive in time for my project. Definitely has the personal touch and I felt I was dealing with a local business and that he genuinely cared. Would use again .
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