No answer to previous messages. Finally got a response after leaving a 1 star review on the Trustpilot website, but only to ask for more info. I have already sent several messages with all of the info I have, order numbers, receipts from Tulli etc etc.Please refund the Customs Duty as promised by your website prior to making the order...I will never order via Fruugo again and I would not recommend ordering from this website. The toys we received are inferior quality and have broken with limited use.
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