ft.com

2.1
2.1 Based on 80 reviews

www.ft.com...

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Victoria Powell
Customer service does not match the quality of the content.

The information provided is top-notch, arguably the best I've encountered. However, the customer service is severely lacking, which is disheartening for the brand. I've faced delivery issues in my area quite frequently, and their support doesn't offer any real help. I have to fill out a form every time there's a delivery problem, and I wasn't informed about any refund policy. It's frustrating to hear them admit there are regular delivery issues. Unfortunately, I will not be renewing my subscription.

1
Date of experience: Dec 05, 2025

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